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Your payment method is invalid

Discussion in 'Uber Riders Forum' started by Richelieu Dom Quintessis, Jul 8, 2015.

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  1. Richelieu Dom Quintessis

    Richelieu Dom Quintessis
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    I'm a new Uber user (rider), but when I tap "REQUEST Everyone's Uber", the messages

    "Your payment method is invalid"
    "Please update your billing settings"

    are displayed. The payment method is Paypal, which account has always worked for a long time.

    Moreover I cannot edit the payment methods since there is only one.... (cannot add another Paypal either, then delete the 1st one...).

    What can I do (I want to use Paypal)?
     
  2. MileHighDriver

    MileHighDriver
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    I can't speak "officially" for Uber, nor is this forum authorized by Uber (and no, I am not an employee of Uber or "plant," on this or any other forum, and other than a contractor/driver and occasional passenger/customer, I have absolutely no affiliation with Uber) but here's my $.02....
    I use an Android phone (but suspect iPhone rider app is similar).
    On main Uber map screen, on left side of top bar that says "UBER," there is a group of 3 horizontal lines; that takes you off the map and puts you in the rider menu screen. Select Payment. On that screen, on the right side, is an icon that looks suspiciously like a credit card. Tap on that icon, that takes you to the Add Payment screen where you should be able to add a different CC number.

    You may have to go to your profile via www.uber.com and add the new payment information there.

    Hope all this helps.
    $.02
    MHD
     
    UberRidiculous likes this.
  3. Muhubi

    Muhubi
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