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Pick up at Cleveland, Ohio airport

Discussion in 'Uber Riders Forum' started by alan markus, Apr 21, 2017.

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  1. alan markus

    alan markus
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    New Member

    United States
    Apr 18, 2017
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    I have tried to use uber twice from the airport and both times the site said I had to go to the share ride lot. Is this the only way I can use uber? I thought I could be picked up at the arrival exit.
    Both times it was after 10:00 pm so maybe that is a problem.
    Pls let me know if I am doing somethin wrong. -
  2. Uber_Rat

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    May 16, 2016
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    You're not doing anything wrong. Many airports will not allow Uber to pickup at the arrival area. This is often a TSA safety precaution to prevent vehicles from waiting near the arrival area. Those airports will have a designated waiting area for the Uber drivers and also a designated pickup area for passengers.
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