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overcharged twice in a roll

Discussion in 'Uber Riders Forum' started by sparkling0925, Mar 8, 2017.

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  1. sparkling0925

    sparkling0925
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    I don't know since when the upfront price doesn't count anymore. Everyday, I was charged $20 or $30 more than the upfront price it displayed when I ordered the trip. Yesterday, I got the refund because the customer representative said I should not be charged more than upfront price (This is also the definition of upfront price, to give customers certainty before they make their choice). But somehow today, I received the reply saying the price system would change in the end!!! So what's the use of showing upfront price now?! How do I know if I would end up paying $100 at the end or not? This made me feel like everything is a trap! Even if I take a taxi I can approximately know how much I would pay but now with Uber you never know!!
     
  2. HaVu

    HaVu
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    Check your trip to see where you were dropped off. It happened to me twice that the driver did not end my trip, when dropped off, and kept on driving for a couple of more miles then they ended my trip.
     
  3. sparkling0925

    sparkling0925
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    My trip ended as where it should be. I think mine is a different issue although now they refunded to me every time the same issue happened.
     
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