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My Uber account wont work

Discussion in 'Uber Riders Forum' started by eringg, Dec 11, 2017.

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  1. eringg

    eringg
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    I have been experiencing a problem with my Uber account. Every time I log into my account I get this message "Unfortunately, Uber is currently unavailable in your area" Now I know this is wrong because I signed out of my account, and then using the same phone, signed into my wife's account. After doing this, I am then able to get a car right away and the app works perfectly . I used the Uber app HELP section and sent them a message describing my problem, and they keep saying it's the app. Uber suggest that I delete the app, then reinstall it and that will solve this. Well after doing this about 20 times in the last few days I know this is not the solution. Has anyone had this problem or does anyone have any suggestions? I would just delete the app and forget it but I have American express Platinum, card so I want to use my Uber rides that come with the membership.
     
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