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How can I get my uber credits back after I make a claim

Discussion in 'Uber Riders Forum' started by Kathryn, Aug 7, 2018.

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  1. Kathryn

    Kathryn
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    Hello everyone,

    Recently I encounter a problem: I paid the uber trip by uber gift card which I purchased in Amazon and add to my account. It happened July 23 and July 24, I made a claim and Uber agree to refund my uber credits to my account. However, I do not see the credits. I message Uber customer services thousand times, but the answer is not consistent, some said they refund, some said my account be placed a hold regarding release uber credits. It happened again today when I make a claim and uber said they will credit me $5 uber credits which never appear in my account. What should I do and it is not that much money - Total around $30, but I just feel disappointment about how things works. I should get my credits back.

    Thank you-- If anyone can help will be really appreciated.
     
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